In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our B2B portal www.grupocadarso.com, corresponds to General de Relojería, SA, Av Diagonal 463 bis, 6th floor, 08036 Barcelona, company legally incorporated in Spain with CIF A08462012 and registered in the Mercantile Registry of Barcelona, Volume 24.181, Folio 18, Sheet B-68.284 (hereinafter GERESA). For any questions, you can contact GERESA by e-mail clientes@grupocadarso.com or by calling 900 802 803.
The domain www.grupocadarso.com hosts the B2B platform that serves all the companies that make up the Cadarso Group in Spain (hereinafter GRUPO CADARSO):
The purpose of these General Conditions of contracting and use is to regulate the provision of the information provided in the online portal www.grupocadarso.com. Both the browsing of the online store and the acquisition of any of the products offered therein implies acceptance as a user, without reservations of any kind, of each and every one of these general conditions of contracting and use. GRUPO CADARSO may modify the web page to make as many changes and modifications as it deems convenient and believe necessary for its proper functionality, without prior notice.
We make every effort to offer the information contained in the website truthfully, and without typographical errors. All the contractual information present in www.grupocadarso.com is displayed in Spanish or English, at the user's choice. Likewise, communication with customers and users will be done in the language selected by the user.
All content published in the store and especially the designs, texts, graphics, logos, icons, buttons, as well as software, trade names, trademarks or industrial drawings and any other signs susceptible of industrial and commercial use are subject to rights of intellectual and industrial property of GRUPO CADARSO or third parties who have duly authorized their inclusion in the website.
In no case shall it be understood that any license or renunciation, transfer, total or partial assignment of said rights is granted or any right or expectation of right is granted, and in particular, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of GRUPO CADARSO or the corresponding holders.
Therefore, the use of the GRUPO CADARSO website for public or commercial purposes is prohibited, therefore it will not be possible to exploit, reproduce, distribute, modify, publicly communicate, assign, transform or use the content of the website. It is expressly forbidden to introduce hyperlinks to our website, for commercial purposes, on websites that are not part of GRUPO CADARSO. In any case, the existence of hyperlinks on websites outside of us, will not imply in any case the existence of commercial or commercial relations with the owner of the web page where the hyperlink is established, nor the acceptance by GRUPO CADARSO of its contents or services.
Obtaining a user of the GRUPOCO CADARSO site is in no case a right of the client. Access to the B2B portal is granted on a discretionary basis. GRUPO CADARSO reserves the right to revoke or restrict any user without notice or justification.
The products presented on the website are in accordance with Spanish legislation. The responsibility of GRUPO CADARSO can not be invoked in the case of products that do not comply with the legislation of the countries to which they may have been sent based on the customer's order. It is therefore the responsibility of the clients from outside Spain to verify the possibility of importing or using the products they request.
The access to the web page will be voluntary, and, therefore, responsibility of the user, who will be responsible for any direct or indirect effect that by the use that makes of the website, including, of enunciative and not limitative, all economic, technical result and / or adverse legal, as well as the disappointment of the expectations generated by our website, obliging the user to hold GRUPO CADARSO harmless for any of the derived claims, directly or indirectly of such facts. GRUPO CADARSO is not liable for damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational functioning of this electronic system or in the computer equipment and devices of users, motivated by causes outside of GRUPO CADARSO, which prevent or delay the provision of services or navigation through the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or in other electronic systems, or the impossibility of giving the service or allow access for reasons not attributable to GRUPO CADARSO, due to the user, to third parties, or to cases of force majeure. GRUPO CADARSO does not control, in general, the use that users make of the website.
In particular, GRUPO CADARSO does not respond in any case that users use the website in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so diligently and prudently .
In general, the user agrees to comply with these general conditions, as well as to comply with the special warnings or instructions contained therein, always acting in accordance with the law, good customs and the requirements of good faith, using due diligence, and refraining from using the website in any way that could impede, damage or deteriorate the normal operation of the same, the assets or rights of GRUPO CADARSO, its suppliers, the rest of users or in general of any third party. The access and use of the portal to minors is prohibited without the express consent of their parents or legal guardians. GRUPO CADARSO is not responsible for the veracity and accuracy of the data filled in by the user and therefore can not verify the age of the same. Specifically, and without implying any restriction to the previous section during the use of the website www.grupocadarso.com the user undertakes to:
The customer agrees to enable the delivery of the requested order by providing a delivery address in which the requested order can be delivered within the usual schedule of delivery of goods. In case of default by the customer of this obligation, GRUPO CADARSO will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.
Our secure server guarantees the privacy of the data you transmit to us. This privacy is achieved through the SSL protocol, encrypting the data sent through the RSA encryption system, so that no one can appropriate them because they do not have the necessary password. You can check that your browser is safe if the padlock symbol appears and you can also see that the URL varies slightly: it does not start with http but with https.
Shipping and/or management costs are not included in the price and will be shown for your express acceptance, before finalizing your purchase, depending on the shipping address of each order and the delivery method you have chosen. Shipping costs to Canarías include customs costs. The shipping costs to Ceuta, Melilla and Gibraltar do not include import costs (tariffs) or taxes, which will be paid in cash at destination by the recipient of the goods.
In the event that a shopping basket is served from different warehouses, freight charges will be charged for the first shipment from each dispatch station.
Next, we detail in the following table the shipping costs to apply:
To place an order it is necessary to connect to www.grupocadarso.com, and request a user, completing the electronic form that is accessed using the "I want to be a customer" button and following the instructions indicated therein. www.grupocadarso.com makes available to the user all the necessary technical means to identify and correct errors in the introduction of their data in the different forms that will appear on the screen during the purchase process. The data of the orders that have already entered the preparation process for their shipment can not be modified.
After registration, and to proceed with the purchase of products, you must add the product you wish to purchase to the basket, according to the indications shown on the screen, filling in the order form provided and validating it.
The prices and offers presented in the website are valid only and exclusively for online orders made in www.grupocadarso.com and may not coincide with the prices and offers in force in other sales channels of GRUPO CADARSO. All prices published on our website are with indirect taxes included.
The validation of the order by the customer expressly implies knowledge and acceptance of these general conditions of contract as part of the sale process. Unless proven otherwise, the data registered by www.grupocadarso.com constitute the proof of the set of transactions made between www.grupocadarso.com and its clients. www.grupocadarso.com the electronic document in which the order is formalized and it will be accessible.
Once the purchase has been made and in the shortest possible time, GRUPO CADARSO Customer Service will send you an e-mail with proof of purchase. If you do not agree with the data entered in this confirmation you can request the modification of the same or the cancellation of the sale.
Each of the companies of GRUPO CADARSO, after the express acceptance of these conditions, will issue an invoice for the part of the sale that corresponds to them, always after the order is sent from our warehouses, and with the periodicity and usual form of payment agreed with the client. A copy of the PDF invoice can be downloaded from the "My invoices" section in "My account". The invoice is issued in the name of the individual or company that appears in the billing address when the order is placed, so you must ensure you place the order with the correct billing address.
The selection of products offered at www.grupocadarso.com, is valid as long as the products are visible on the website, with the available stock limits. The stock is updated online, so it could happen, eventually, that during the purchase process stock is depleted, therefore, in these cases, it is not possible to continue with the purchase-sale process. In the case of pre-sale items, as they are reserves made on products not yet available, the supplier will ultimately confirm the stock of those products. Therefore, in the event that the reservation request is greater than the stock awarded by the supplier, the sale of the products will be attended to the order of temporary priority of the reservation request until the allocated stock is covered.
All published products can benefit from one of the following situations:
To these previous availabilities, we must add the delivery times that may have the transport operators with whom we work. These terms are computed on working days -from Monday to Friday- since GRUPO CADARSO does not carry out expeditions on holidays, Saturdays, or Sundays.
In the event that there is a stock break or punctual unavailability of an item, CADARSO GROUP will contact you to inform you about it and give you a new delivery date or, if this product could not be used, proceed to cancel that item. order. In any case, a delay in delivery with respect to the periods indicated will not entitle the client to demand compensation.
The products are sent to the corresponding shipping address to the selected recipient when logging in. In the case of placing an order for several items with different availabilities, the basket will group the products by availabilities. GRUPO CADARSO reserves the right to disaggregate the order, sending the available items and leaving pending a second shipment the items not available. In this case, the second shipment is made without any additional cost.
We propose different shipping methods to deliver the order in the most comfortable and appropriate way to your needs. Once you have the products in the basket, select the shipping method that interests you:
GRUPO CADARSO offers you the following forms of payment.
Payment with line of credit: GRUPOCADARSO offers its clients discretionally a line of credit so that their clients can finance their purchases. Sales can be charged to the customer's line of credit. This line of credit is subsequently settled with the conditions and payment method agreed to by the client with each company of the CADARSO GROUP. For example, bank draft to 30 days.
Payment by Credit Card: Payment by card will be offered only for those baskets with all products with availability "In stock". The charge on the card will be made at the time of finalizing the purchase. You can use Visa, Mastercard and Maestro. For security reasons, GRUPO CADARSO reserves the right not to accept certain transactions made with a credit card. In the event that the cancellation of the order occurs once it has been charged, at that time will proceed to refund the amount charged on the original credit card in which the charge was made. In these cases and if it is available to the customer, you can repeat the order by selecting the Line of Credit as a means of payment.
Without prejudice and with total independence of the right of withdrawal and of the legally recognized guarantee on non-conforming products, the circumstances that may cause an incidence in the delivery of your product, are the following:
The warranty period is two years, one year for second-hand products, from the delivery of the product, although it does not include deficiencies caused by negligence, bumping, incorrect use or improper handling, incorrect installations not made by Technical Services authorized when appropriate, etc, or materials that are worn by use.
Unless proven otherwise, it will be presumed that the lack of conformity that is manifested in the six months after the delivery of the product, be it new or second hand, already existed when the thing was delivered, except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity. GRUPO CADARSO reserves the right to request from an official technical service of the brand, a verification of the origin of the problem or cause of the lack of conformity.
In case of a defect caused by the misuse, the repair will be billable. In those cases that justify the application of the guarantee, will opt for repair, replacement of the item (except second-hand products, which can not require replacement), price reduction or return, in the terms established by law. These procedures will be free for the consumer and user. The consumer and user must inform about the lack of conformity within two months of having knowledge of it.
In the case where you have to exercise the right to guarantee your product, you can do so from www.grupocadarso.com, contacting with the Customer Service in the email account clientes@grupocadarso.com.
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of Barcelona (Spain).
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